1. Deposits
A deposit is required to secure your event date once a written service agreement is signed. The deposit amount and due date are specified in that agreement.
2. Cancellations by the Client
- Cancellations made more than 30 days before the event date: deposit refunded, less any costs already committed on your behalf (e.g. staffing holds).
- Cancellations made 14–30 days before the event date: deposit is non-refundable but may be credited toward a future event within 12 months.
- Cancellations made less than 14 days before the event date: deposit and any additional payments made are non-refundable.
3. Cancellations or Changes by Noble Parking
In the rare event we must cancel or substantially change a confirmed booking for reasons within our control, you will receive a full refund of all amounts paid.
4. Weather & Circumstances Beyond Our Control
For cancellations due to severe weather, venue closure, government order, or other circumstances beyond either party's control, we will work with you in good faith on rescheduling or a partial credit, as outlined in your service agreement.
5. Day-of Adjustments
Reductions in scope requested on the day of the event (e.g. fewer staff, shorter hours) are not eligible for a refund of amounts already committed.
6. How to Request a Refund
Email info@nobleparking.com with your event date and service agreement details. Approved refunds are processed to the original payment method within 10 business days.
7. Contact
Questions about this Refund Policy? Contact Noble Parking at info@nobleparking.com.